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Medication & Management

What happens if I get a new prescription?

If it is a medication that should start right away, we will ship you an interim supply to carry you through until your next UneekDose arrives. If it’s not urgent, we will wait to start the medication until your next UneekDose starts to decrease confusion. We ship a new UneekDose every month.

Can my doctor send prescriptions directly to UneekDose?

UneekDose is a full-service pharmacy, like your local retail pharmacy, so your doctor can send prescriptions to UneekDose at any time. Fax: 1-317-536-3100 Phone: (317) 293-3100 E-scribe to Pharmaneek.

What do I do if my doctor changes a dose?

Have your doctor send the new prescription to UneekDose (fax: 1-317-536-3100, phone: 317-293-1700, or e-scribe). Upon receipt of the new prescription, we will stop your old prescription and send you enough new medication to get you through until your next UneekDose pack arrives. If it’s not an urgent change, you can also decide to wait to start the medication until your next UneekDose pack arrives to decrease confusion.

Can you send insulin as well as supplies such as test strips and needles for insulin pens?

We can send insulin and needles for insulin pens. We ship deliver the same day in temperature controlled packaging. For test strips, we can bill insurance and home deliver them to you.

Do you dispense brand or generic medications?

Indiana pharmacy regulations allow either the patient or prescriber to request a brand name or generic medication. Unless specifically requested we default to dispensing generic medications. If you’re a UneekDose customer and would like to request a brand name medication please call us (317) 293-1700.

How do you handle controlled drugs?

We can fill and include schedule III, IV, and V medications in your UneekDose pack. We do not fill schedule II prescriptions via means of the internet.

How should I dispose of my medications? Does UneekDose take back my old medications or needles?

You should follow any disposal instructions that are included on the drug label or medication information that comes with your UneekDose. Don’t flush medication down the toilet unless you’re instructed specifically to do so. Depending on where you live, you may have a community drug take-back program nearby, where you can bring unused drugs for proper disposal. You can contact your local government’s trash or recycling department to find out more. The Drug Enforcement Administration also sponsors National Prescription Drug Take Back Days. If there are no instructions and no take-back programs in your area, throw the drugs in the household trash. First, take them out of their original containers and mix them with an undesirable substance, such as used coffee grounds or kitty litter. The medication will be less appealing to children and pets, and unrecognizable to people who may intentionally go through your trash. Put them in a sealable bag, empty can, or other container to prevent the medication from leaking or breaking out of a garbage bag. Here are some additional tips from the FDA: Before throwing out a medicine container, scratch out all identifying information on the prescription label to make it unreadable. This will help protect your identity and the privacy of your personal health information. Do not give medications to friends. Doctors prescribe drugs based on a person’s specific symptoms and medical history. A drug that works for you could be dangerous for someone else. The same disposal methods for prescription drugs can apply to over-the-counter drugs. If you’re unsure about how to properly dispose of a certain medication, contact us at (317) 293-1700.

Are you able to add vitamins to my UneekDose pack?

Yes. We can include vitamins, supplements and over-the-counter medications in your UneekDose pack in addition to prescriptions. Just let us know what you’d like us to add either during the signup process or from your account page.

What do you do about medications I only take sometimes, not everyday?

These “as-needed” medications (medications that you take only as needed rather than on a specific schedule) are dispensed in standard prescription bottles rather than in your daily UneekDose pouches. If you find yourself taking an “as-needed” medication on a scheduled (regular) basis, your UneekDose pharmacist can help you decide whether it might make sense to get a new prescription with scheduled directions, or help you find a more appropriate daily medication.

Can you also ship medications that don’t fit in packets, like inhalers and creams?

Yes. We are a full-service pharmacy and can dispense inhalers and creams, as well as prescriptions, over-the-counter medications, and vitamins.

What if I miss a packet?

If it’s close to the time you’re supposed to take the medication, you should take the packet as soon as you remember. If it’s closer to your next dose, you should skip the packet. For specific circumstances, please call your UneekDose pharmacist at (317) 293-1700 or info@pharmaneek.com. We also recommend visiting the FDA’s website which talks about the safe disposal of medication.

What if I need an antibiotic?

We have the ability to deliver a medication the same day. If you’re not sure about the urgency of starting the medication, give us a call at (317) 293-1700 and we can help.

What if my prescription has specific directions?

Every UneekDose pack comes with a medication list that includes images and instructions for each medication. We make it very easy and clear to understand how each medication should be taken.

What if you can't get the specific medication I was prescribed?

We work with your doctor(s) to coordinate your care and select the right medications for you. If we can’t fill a medication because our access is limited, we’ll work with a pharmacy that is contracted with the manufacturer. We’ll let you and your doctor know if that happens. We’re happy to discuss any questions you may have. Simply give us a call at (317) 293-1700.

When are UneekDose pharmacists available for consultation?

Our normal business hours are Monday to Friday 8am - 6pm Eastern Standard Time. After normal business hours, our on-call pharmacist will be available to assist you. If they are not available, please leave a message and we will return your call as soon as possible. If you are experiencing a medical emergency, please contact your physician and immediately seek medical care.

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